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Frequently Asked Questions (FAQ)

Help Center

In this section, we have compiled some of our frequently asked questions. If there’s something that we missed, please reach out and a member of our staff will get in touch with you.

Where are you located? 

ARTA NT facilities are located in Gray, Palmerston at this time.

Where will you be providing pickup services?

Our pickup services will be available on school days at Palmerston Senior College, Taminmin College and/or Henbury School.

Will you offer drop off services?

If there is interest we will be offering drop off services to central locations in the northern suburb and/or rural area.

What qualifications do your staff members have?

All of our current staff members have a lived experience with Disability and have worked as support workers before. Our staff also have Working with children cards and their First aid certification.

Will the activities that my child/ward participate in cost extra?

No, all activities ARTA club members participate in will be at no additional cost to the parents/guardians.

Will you be providing food while my child/ward is attending?

Yes, ARTA NT will be providing a morning tea, lunch and afternoon snack. During school days where we only operate in the afternoons, only an afternoon snack will be available. This is at no additional cost for the parents/guardians.

Will I have any oversight on what activities they participate in?

ARTA NT will provide monthly excursion forms to parents, if you do not wish for your child/ward to participate in a specific activity then the form will have an area in it to indicate as such.

What are your hours?

During school days we will be open from 2pm to 6pm and during school holidays we will be open from 6am to 6pm.

Are you registered with the National Disability Assurance Scheme (NDIS)?

ARTA NT is not registered with the NDIS, however the services we provide can be paid for using NDIS funding if you have CORE supports available and your plan is Self Managed or Plan Managed. Our services can be considered ‘Assistance to Access Community, Social and Recreational Activities’.

Is this club only for children with Autism?

No, we aim to provide an environment that teens with all kinds of Disabilities can interact. Unfortunately at this time due to venue restrictions we are unable to safely provide services to individuals with high mobility needs. This is something we aim to rectify once we have secured a new venue.

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